Category: Court Reporting

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The Role Court Reporters Play in the Legal System

Credit: Jim Calloway’s Law Practice Tips Blog

When one thinks of the world of law, their mind usually gravitates towards attorneys. It is true, attorneys have a difficult job—they have a wide array of people to bring together and orchestrate a cohesive (hopefully winning) case. Behind each and every one of those attorneys, however, is a plethora of legal professionals that provide attorneys the edge they need to be successful.

Credit: Community Legal Information Association

Among these professionals (and potentially, one of the most important team members) are court reporters. Most laypeople don’t think of court reporters—they’re the quiet people on keyboards in the corner of a court room—but in reality, without them, many cases would come to a screeching halt. Why is that? Because, without a skilled court reporter, attorneys wouldn’t have transcripts that accurately record what was said during their legal proceedings.

Suddenly, the importance of court reporters is clear as day. A recorded transpiring of what occurred in a deposition or trial is crucial to planning how to proceed with a case. It allows attorneys to take notes of important events, such as witness testimonies, and use them at a later date. But in order to get the best results, attorneys need a court reporting firm they know they can rely on.

Credit: The Globe and Mail

Take Cleveland, Ohio for example. As a major city, Cleveland is home to a vast number of legal professionals—from attorneys, to videographers, to magistrates, and of course, court reporters. But just because these positions are important, it does not mean they were all created equal in quality. Some Cleveland court reporters will scrape the surface of doing the bare minimum. What an attorney really need is a court reporter that will be there every step of the way.

In Cleveland, attorneys know which court reporting firm will check each and every one of their boxes: Cady Reporting. For 40 years now, the name “Cady Reporting” has been associated with excellence in speed and accuracy. Firm President, Chuck Cady, won the Ohio Cup for speed and accuracy on three separate occasions, after all. His high standards of what makes a skilled court reporter leads to an unparalleled level of quality among his entire staff. Court reporters in Cleveland, Ohio, strive to be as talented as the staff at Cady Reporting.

But Cady Reporting is more than a talented court reporting firm. While speed and accuracy are incredibly important to litigation firm, so is quality of customer service. At Cady Reporting, clients don’t have to worry about being pushed aside or treated poorly. As a family owned and operated firm, Cady Reporting’s staff takes it upon themselves to make sure their clients feel they are a part of a family. Their clients are more than numbers—they are individuals with individual needs, a level of dedication that becomes increasingly difficult to find as we move into an increasingly more corporate world.

Court reporters are instrumental to the legal industry. Attorneys and judges alike rely on accurate transcripts being delivered in a timely fashion—but more so, attorneys rely on a court reporting firm that will do everything they can to ensure their clients’ needs are met.

For more information on Cady Reporting’s services call 216.861.9270, email cadystaff@cadyreporting.com, or visit their office.

Western Reserve Building, 1468 West 9th Street, Suite 440, Cleveland, Ohio 44113

A Survey of Top Legal Professionals in Ohio

When one thinks of the bustling world of law, their mind wanders to big cities—New York, Miami, Los Angeles—cities with populations large and diverse that demand large and diverse legal options. One usually does not think of Ohio as a legal playground.

This isn’t to say that Ohio doesn’t have its share of large cities—Columbus’ population of nearly 800,000 residents and Cleveland’s population of nearly 400,000 is nothing to sneeze at—yet people rarely think of Buckeye State as being in the forefront of the legal world. But perhaps they should. U.S. News’ 2019 edition of the Top Law Schools in the U.S. included a number of Ohio graduate schools in their lineup—including Ohio State University, Case Western Reserve University, and University of Cincinnati.

Credit: Ohio Business Competes

It’s clear that Ohio is producing some of the best in the legal industry. The state has a high percentage of highly rated law firms, as well as court reporting firms, proving that Ohio’s legal industry is top-tier all around. So, what are these legal professionals doing right?

It’s a combination of being good at your work, but also being dedicated to your cause,” Brielle LaSala of Suffolk County, New York says. “It really makes a difference when you can tell the people you hired genuinely care abut your life, and the results of your case.”

Law Firms

There are two law firms that stick out as the best of the best: Koffel Law and Joslyn Law Firm. One quick search will prove their superiority. The Koffel Law Firm has a four-point-nine star rating with 140 Google reviews. Joslyn Law Firm boasts the same start rating, but with 279 Google reviews. How can so many of their clients be so satisfied?

Credit: National League of Cities

Perhaps it starts with an impressive leader. President of Koffel Law, Brad Koffel, has been selected as one of the Best Lawyers in America consistently since 2008. He has been rated as one of the Top 10 Criminal Defense Lawyers in Ohio. He has highly positive ratings from Super Lawyers. His firm selects cases they know will be successful, granting them 98% positive ratings and a recognition as one of the Best Law Firms by U.S. News.

Perhaps it’s a sympathy for their clients. President of Joslyn Law, Brian Joslyn, has a very personal relationship with criminal defense, as he was once a victim of police brutality. After being a firsthand witness to the unfortunate reality many people face when falsely accused of a crime, he dedicated his professional life to protecting those people. It could be that passion for the people that results in satisfied clients every time.

Court reporting firms

Court reporting is an entirely different beast from law firms. Court reporters and litigation professionals work to ensure attorneys and paralegals have everything they need to form the most cohesive, substantiated case possible. If attorneys are the actors on a stage, court reporters are the stage technicians—the show cannot go on without them. For a case to run as smoothly as possible, attorneys and paralegals need a court reporter that is efficient and accurate.

Credit: Derby Neck Library

Cady Reporting and Anderson Reporting are among the top court reporting firms not only in Ohio, but the nation. How do they do it?

Cady Reporting is a family owned and operated court reporting firm. For nearly 50 years, these Cleveland court reporters have served the area with the utmost diligence, bringing clients back time and time again. Their president, Chuck Cady, has won a number of awards for his speed in reporting, setting a high standard of accuracy for all the staff, but there is another thing the firm prides itself on—customer service. Cady Reporting doesn’t treat its clients like another number, they treat them like families. They are individuals with unique needs that need to be addressed and taken care of in personalized matters. That respect and level of concern keeps clients satisfied.

The staff at Anderson Reporting certainly don’t put their noses up at clients either. For decades now, clients have been thrilled with Anderson Reporting’s professionalism and hard-working spirit. Their customer service is raved about across the country, but it’s these Columbus court reporters’ love of the craft that truly sets them apart. Firm president, Gayle Anderson saw how many competitors provided their clients with an embarrassing quality of service. Anderson wanted to see a change for the attorneys of Ohio, and the attorneys of the United states. To set a new standard for court reporting firms, Anderson became one of the founding members of the National Network Reporting Company (NNRC), a worldwide court reporting agency that strictly vets quality of reporting and customer service and only allows the best of the best to become members. No matter where attorneys and paralegals book a litigation service, with the NNRC, they can be confident that firm will meet each and every one of their needs.

It’s professionalism and dedication to the people that truly set court reporting and law firms apart from one another. With only one of these factors, firms will flounder. With both, they thrive, as proven by these legal giants of Ohio.

How Beovich, Walter & Friend Stays Relevant After 60 Years

Credit: May Busch

When we look at the world over the course of the past 60 years, what has remained consistent? Cars used to be entirely manual. Now, they can park and even drive for us. Phone calls were restricted to landlines, which were restricted to a few feet within a tabletop. If you wanted to send someone a “message” you put it in the mail.  Pictures had to be developed. There was no selecting a song from a database of music—you had to hope it would come on the radio, or that you had that record.

Credit: Travel Portland

Portland didn’t become the city we know it to be until well into the 1970s, post-hippie-subculture. The importance of certain industries has shifted and molded over the past few decades. The city’s world of art and food has exploded. As all these changes rose, attorneys have transformed their practices to stay up to date with the demands of clients. The needs of a worker’s compensation attorney have changed just as much as the needs of an intellectual property lawyer. But among all those changes, there has been one constant in the Portland legal field: Beovich, Walter & Friend Certified Court Reporters.

Since 1957, the staff Beovich, Walter & Friend (BWF) have been serving the Portland legal community, and it’s all due to innovation. Many court reporting firms try too hard to cling to the past, but the court reporting technology that was relevant 20 years ago is no longer relevant today. Instead of shying away from these changes like many other litigation services, these Portland court reporters fully embrace it, because these are the changes their clients need to be successful.

Their court reporting professionals specialize in a number of areas of practice, because they understand how important it is for an attorney to have a litigation team that fully understands the case, its terminology, and all the nuances that come along with the field. But BWF doesn’t only offer quality court reporters. The offer experienced videographers, trial presentation experts—any litigation service an attorney or paralegal can think of.

Perhaps their most modern innovation, however, is their online, 24-7 mobile booking engine. Whether an attorney is in their office, or at the grocery store, to schedule a service with BWF, all they have to do is go to the scheduling service, fill out information on themselves and their case, and press submit. They will promptly receive a response confirming their service.

Credit: Gramann Reporting

Being able to book a service online really changes everything,” Lucero Nunez of Merced, California says. “It skips the annoyances of being put on hold and directly delivers results.”

BWF Reporters’ dedication to delivering the fastest, most efficient, and most accurate results is what brings clients back time and time again. Willingness to fulfill any clients needs, no matter how big or small, keeps business booming. Adaptability keeps them relevant.

To learn more about Beovich, Walter & Friend, call (503) 228-7201, email info@bwfreporters.com, or visit their offices

1001 SW Fifth Avenue, Suite 1200, Portland, OR  97204

How AMK Reporting Uses Customer Service to Influence Their Business

Credit: Iperion

When asked about the most important aspects of business, what are the first things that come to mind? Money management? Delegation? Staff? How about customer service?

Credit: SAP News Center

Customer service is, arguably, one of the most influential aspects of business an owner and operator needs to consider when molding their company. People want to be treated like individuals. People want to be treated like their needs are valid and will be properly taken care of. It is human nature. When these needs are not properly fulfilled—or, even worse, when people are treated poorly—it turns clients away. Business is lost. A business that does not treat their clients properly does not stay open.

Court Reporting and Customer Service

This is especially important for companies whose main model of business involves human interaction. Take court reporting firms, for instance. Court reporters are not selling a physical product—they are selling their skills. To aptly fulfil each and every one of a client’s needs, they need to consider what services the client requires, as well as how the service needs to be tailored to better fit the client’s case. 

With nearly 30 years of business, this is something the professionals at Abrams, Mah & Kahn (AMK) Reporting have learned and mastered. They know that they cannot treat their clients differently just because one case is bigger than another. Each assignment is taken care of with the utmost attention to detail from start to finish.

How to Take Care of the Customer

It is one thing to listen to clients. It’s another thing to take the clients concerns and use them to modify and improve one’s business. AMK takes each and every one of their clients’ criticisms and praise to improve their work and offered services. That’s how these Irvine court reporters came to offer more than excellent court reporting services. Upon seeing the demand of fulfilling all of one’s legal needs in a single stop, AMK decided to offer top-tier videoconferencing services, trial support, and more.

Credit: GBC

The staff at AMK also understands just how important it is to attorneys and paralegals that their legal team have a full understanding of their area of practice. Each field of law has its own unique and difficult terminology that must be learned by the practicing professionals. A court reporter that is unfamiliar with the terminology will hesitate, and as a result, produce a faulty transcript. When an attorney or judge needs to use the transcript in decision making, this can be a crucial error.

AMK Reporting offers their clients court reporting staff that specialize in not one area of practice, not five areas of practice, but 16 different areas of practice. This means that a wide variety of attorneys or paralegals can come to AMK and have each and every one of their legal needs fulfilled by a professional that has a complete understanding of their area of practice. Any seasoned attorney knows that this is a crucial aspect of winning a case.

Credit: Legal Video Pros

Every single business decision put in place at this firm was concerned with client needs. If clients expressed a vast need for a certain type of litigation service, it was added. If clients expressed an intense dislike for feature, it was promptly removed. Everything, down to AMK’s online, mobile-friendly booking engine, was made to improve the lives of their clients. Perhaps not every business can ease these practices into their lineup, but they can model their devoted customer service after this stellar court reporting firm.

For more information on Abrams, Mah & Kahn, call (800) 622-0226, email info@amkreporting.com, or visit their offices.

2171 Campus Drive, Suite 240, Irvine, California 92612